Boa noite, Venho pelo presente email informar de que a reclamação foi reenviada para a Domestic and General, ao que nos foi pedido que de futuro este tipo de reclamações deve ser enviado diretamente da Deco para a seguradora, responsável pela gestão das reclamações associadas aos seguros adquiridos. --- Att, Carla Silva SPV - Loja de Torres Novas RADIO POPULAR Preços de Amigo Torresshopping loja A02 Ponte Nova - Nicho dos Riachos 2350-466 TORRES NOVAS Linha de Apoio ao Cliente RP 220 40 30 40 e-mail: spvtorresnovas@radiopopular.pt [12] www.radiopopular.pt Em 2016-01-26 16:40, reclamacoes escreveu: Exmos. Srs., No seguimento da comunicação nos endereçada somos a esclarecer que deverão explicar aos serviços da Deco que se devem dirigir à Domestic and General, sendo a nossa Companhia responsável pela gestão das reclamações associadas aos seguros adquiridos. Para qualquer esclarecimento adicional que o cliente necessite poderá dirigir-se directamente à Domestic and General através das seguintes vias: - Email: RECLAMACOES@DOMESTICANDGENERAL.COM - Fax: 808 210 211 - Carta: DOMESTIC and GENERAL INSURANCE PLC, SERVIÇO DE ATENÇaO AO CLIENTE, APARTADO 8330 EC CABO RUIVO, 1804-001 LISBOA. Na expectativa de ter logrado esclarecer V/Exa., subscrevemo atenciosamente Os nossos melhores cumprimentos, DEPARTAMENTO DE GESTÃO DE RECLAMAÇa•ES DOMESTIC and GENERAL EMAIL: reclamacoes@domesticandgeneral.com DE: SPV Torres Novas [mailto:spvtorresnovas@radiopopular.pt] ENVIADO EL: sábado, 16 de enero de 2016 16:47 PARA: reclamacoes CC: Egl 103 ASUNTO: Reclamação: Reparações diversas certificado RA5 2439156 Boa tarde, Venho pelo presente email, reenviar reclamação de cliente. Att, Carla Silva Torresshopping loja A02 Ponte Nova - Nicho dos Riachos 2350-466 TORRES NOVAS Linha de Apoio ao Cliente RP 220 40 30 40 e-mail: egl103@radiopopular.pt [1] www.radiopopular.pt [2] Member of the European Service and Buying Group E-Square www.e-square.com [3] -------- Mensagem Original -------- ASSUNTO: Fwd: Reclamação: Reparações diversas (CPTPT00031007-64) DATA: 2016-01-06 14:45 REMETENTE: Carina Aleixo PARA: pauloalves@radiopopular.pt, egl103@radiopopular.pt, spvtorresnovas@radiopopular.pt -------- Mensagem reencaminhada -------- ASSUNTO: Reclamação: Reparações diversas (CPTPT00031007-64) DATA: 6 Jan 2016 00:01:34 +0100 DE: PARA: lojas@radiopopular.pt [10] ------------------------- [11] Este email está livre de vírus e malware porque a proteção avast! Antivirus [11] está ativa. This e-mail, including its attachments, is confidential. If you are not the intended recipient please notify the sender and then delete it immediately. You should not copy it or use it for any purpose or disclose its contents to any other person. Please note that Domestic and General Group Holdings Limited and its affiliates reserve the right to monitor all email communications through their networks. Domestic and General Group Limited (Number 1156896), Domestic and General Services Limited (Number 1970780), Domestic and General Insurance Plc (Number 485850), Inkfish Financial Services Limited (Number 5164214), Copleys Limited (Number 145306) and Domestic and General Insurance Services Limited (Number 2940358), are all registered in England and Wales Registered Office for the above is: Swan Court, 11 Worple Road, Wimbledon, London SW19 4JS, United Kingdom. Extended warranty service plans (non-insurance) are provided in the UK by Domestic and General Services Limited. Insurance policies are provided by Domestic and General Insurance Plc which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority registration number 202111. Domestic and General Services Limited also concludes and administers insurance policies as an appointed representative of Domestic and General Insurance Plc which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. The Financial Services Register can be accessed through s:register.fca.org.uk/. Inkfish Financial Services Limited (registration number 312303), Domestic and General Insurance Services Limited (registration number 460661) and Copleys Limited (Interim Permission Number 000513) are authorised and regulated by the Financial Conduct Authority. UK website: www.domesticandgeneral.com Part of the Domestic and General Group: corporate.domgen.com Links: ------ [1] /ortal.radiopopular.ptortal/imp/message.php?index=1453 [2] www.radiopopular.pt [3] www.e-square.com/ [4] www.deco.proteste.pt [5] media2.deco.proteste.pt/images/69D5CF0FCED0886258EB420F3B325C54093B2D34/1249001110207951117753906760129763o.jpg [6] media3.deco.proteste.pt/images/B11FBE95FD3517CE245958E9B89D5EB6036EFF1F/1251113510207951117313895592820687o.jpg [7] media.deco.proteste.pt/images/A10BFADC46B56480DC20DA62C46C461118E42680/1249456810207951117553901854542906o.jpg [8] media1.deco.proteste.pt/images/9EB03F2D3755816B2C70669A32989C3C305484F8/12510728102079511176339032094021030o.jpg [9] www.deco.proteste.pt/reclamar/reclamacoes-publicas [10] www.deco.proteste.pt/reclamar/condicoes-de-utilizacao [11] s:www.avast.com/antivirus [12] /ortal.radiopopular.ptortal/imp/message.php?index=1453