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venda para as regiões autónomas

Não resolvida Pública

Problema identificado:

Outro

Reclamação

E. S.

Para: C&A

09/12/2023

Ex. Mo senhoresCANIF 178174920Élvio Sousa, residente à Estrada Padre Alfredo Vieira de Freitas, 164A, tentou fazer compra on line, na empresa C&A Online-Shop, e que foi recusada pela comunicação da empresa, a 8 dezembro, que a empresa não faz envio para as ilhas. Ora estando a operar em Portugal, de acordo com a Lei n.º//2022, estão as empresas proibidas (on line) de discriminar os consumidores das regiões autónomas, nas entregas de produtos ou serviços. Pelo que solicito que façam respeitar a lei, e entrega do produto selecionado. Gaula, 9 dezembro 2023

Mensagens (2)

C&A

Para: E. S.

09/12/2023

Thank you for your messageDear CandA Online Shop customer,Thank you for your e-mail.We have just received your enquiry and will process it as soon as possible. You will receive our answer within two working days. Please wait until this time has passed before sending us another enquiry regarding the same matter. This is the only way to ensure fast processing.If you would like to provide additional information regarding your enquiry, please send us an e-mail.Do you know our service section yet?Here you can find information regarding your order from the CandA Online Shop.In the FAQ section, you can also find answers to our customers' most frequently asked questions.Kind regards,Contact service_eu@shop-c-and-a.comMonday to Friday from8:00 a.m. to 8:00 p.m. CETand Saturday from8:00 a.m. to 4:00 p.m. CET Customer Service Postal Address CandA Online-Shop P.O. Box 21 01 10 46268 DorstenGermanyCandA Mode GmbH and Co. KG Wanheimer Strasse 70 40468 Da¼sseldorf Germany Da¼sseldorf District Court: HRA 6237 WEEE registration number for CandA Mode GmbH and Co. KG is: DE21929517 WEEE registration number for CandA Mode GmbH and Co. KG E-Commerce is: DE77801165 VAT IDs: HU 30429510 SE 502080222801 CZ 684225036 DK 12971915 FI 29065369 EL 996966679 SI 55527078 HR 3164116700 SK 4120111061 RO 39382615 PT 980613353 Personally liable partner: CandA Retail GmbH, Sitz: Baar/Schweiz, UID: CHE-116.290.471 Managing Director: Giny Boer, Christoph HammerInformation referring to the processing of your data can be found here.

C&A

Para: E. S.

27/12/2023

Thank you for your messageDear CandA Online Shop customer,Thank you for your e-mail.We have just received your enquiry and will process it as soon as possible. You will receive our answer within two working days. Please wait until this time has passed before sending us another enquiry regarding the same matter. This is the only way to ensure fast processing.If you would like to provide additional information regarding your enquiry, please send us an e-mail.Do you know our service section yet?Here you can find information regarding your order from the CandA Online Shop.In the FAQ section, you can also find answers to our customers' most frequently asked questions.Kind regards,Contact service_eu@shop-c-and-a.comMonday to Friday from8:00 a.m. to 8:00 p.m. CETand Saturday from8:00 a.m. to 4:00 p.m. CET Customer Service Postal Address CandA Online-Shop P.O. Box 21 01 10 46268 DorstenGermanyCandA Mode GmbH and Co. KG Wanheimer Strasse 70 40468 Da¼sseldorf Germany Da¼sseldorf District Court: HRA 6237 WEEE registration number for CandA Mode GmbH and Co. KG is: DE21929517 WEEE registration number for CandA Mode GmbH and Co. KG E-Commerce is: DE77801165 VAT IDs: HU 30429510 SE 502080222801 CZ 684225036 DK 12971915 FI 29065369 EL 996966679 SI 55527078 HR 3164116700 SK 4120111061 RO 39382615 PT 980613353 Personally liable partner: CandA Retail GmbH, Sitz: Baar/Schweiz, UID: CHE-116.290.471 Managing Director: Giny Boer, Christoph HammerInformation referring to the processing of your data can be found here.


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