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Veículo com avaria 3 vezes após a compra

Resolvida Pública

Problema identificado:

Outro

Reclamação

N. F.

Para: Dacia

02/08/2024

Exmos. Senhores, ( matrícula BF-57-BT avariada 3 vezes) Comprei a minha viatura Dacia sandero extreme em dezembro de 2023. Na primeira semana fui dar partida na viatura e a mesma não ligou. Liguei ao vendedor e informei ...ele realtou que poderia ser a chave que estava no sítio errado. No dia 29.03.24 ao sair do trabalho por volta das 22 30h o veículo Tb não saiu do sitio , bateria foi abaixo... fiz livro de reclamação na dacia guimaraes , trocaram a bateria. No dia 22.04.24 novamente a mesma avaria , trocaram alem da bateria outros elementos , fiz livro de reclamação Tb. E agora dia 25.07.24 novamente ela mesma cena. Ou seja , estou sempre em prejuizos e quero a troca da viatura ...pois não confio mais na mesma. Nicia Fontes. 9138 66084 , nif 3045 49797 Cumprimentos.

Mensagens (1)

Dacia

Para: N. F.

20/08/2024

Exmos. Senhores,No seguimento do vosso e-mail, após contacto com a entidade reparadora da viatura em causa, fomos informados de que a viatura em causa se encontra devidamente reparada.Informamos que, nos termos e para os devidos efeitos legais, não autorizamos a publicação desta resposta, sendo a mesma confidencial.Com os melhores cumprimentos,Fernanda CorreiaCoordinator Contact CenterDireção Cliente--------------- Mensagem original ---------------De: []Enviado: 02-08-2024 23:15Para: contacto.dacia@dacia.ptAssunto: Veículo com avaria 3 vezes após a compra???????????????????????????????????????????????????????????? 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