Unfit accomodation and no support

I had an extremely disappointing and unsafe experience with this apartment and Uniplaces. Major Issues: ∙ Visible mold throughout the apartment ∙ Exposed electrical wiring with cables sticking out of walls ∙ Unsafe kitchen lighting (electrical hazard) ∙ Inadequate heating - freezing temperatures during winter ∙ Broken roller shutters ∙ Cracked tiles None of these issues were shown in the listing photos. The apartment looked completely different from what was advertised. I reported all problems to Uniplaces immediately on Sunday after moving in. Despite multiple attempts to get help, they dismissed serious safety hazards as “minor issues” and refused to take action. They provided absolutely no assistance. The conditions were uninhabitable and unsafe. I was forced to move out after just a few days. Uniplaces refused a refund despite the apartment not matching the listing and having serious safety violations. Do not book through Uniplaces - they do not protect tenants and ignore legitimate safety concerns. Absolutely unprofessional and unacceptable service.