Assunto: RO13466065 – Esclarecimento sobre a Encomenda nº 4712
Exma. Sra. Catarina Neves,
Agradecemos o seu contacto e lamentamos profundamente os transtornos causados relativamente à entrega da sua encomenda nº 4712.
Neste momento, ainda não nos foi possível obter junto do fornecedor a confirmação de uma
data exata de expedição. No entanto, já solicitámos que este processo seja tratado com prioridade máxima, de forma a que a expedição seja realizada com a maior brevidade possível.
Assim que recebamos a indicação oficial do fornecedor, iremos comunicar-lhe de imediato a previsão de expedição.
Posteriormente, a transportadora entrará em contacto para agendar a entrega de acordo com a sua disponibilidade.
Pedimos desculpa pelos incómodos que esta situação lhe tem causado e reiteramos o nosso compromisso em acompanhar este processo até à sua resolução.
Com os melhores cumprimentos,
Equipa Gato Preto
Com os melhores cumprimentos Cordialmente Best regards
Apoio ao Cliente Customer Service Gato Preto
On Tue, Sep 23, 2025, at 10:45 AM,
wrote:
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