------------------------------------
Maria Casas Vera (CS Global)
Apr 17, 2026, 07::37 GMT+2
Your ref:
Dear Deco Proteste,
We're writing to inform you that we have unfortunately not received a response to our request for more information sent to you on April 3rd, 2026, without which we cannot follow up from our side.
For this reason, we will proceed to close the case until further notice.
If you wish to re-open the case, please reply to this email or to cs.relations.emea@booking.com, and we'll be happy to assist.
Thank you for your understanding.
Yours sincerely,
María Casas
—
CS Legal Support Advisor
Booking.com Customer Service Center (Netherlands) B.V.
Copyright © 1996–2026Booking.com. All rights reserved This e-mail was sent byBooking.com, Herengracht 597, 1017 CE Amsterdam, Netherlands [KWNY9Z-PGP2M]
