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Reembolso de viagem avião cancelada

Não resolvida Pública

Problema identificado:

Outro

Reclamação

P. O.

Para: Mytrip

04/02/2021

Assunto: Reembolso de viagem de avião cancelada Ref.ª mytrip_pt L1Y5KB/=J8OINB [eTrackNr:43528352]Nome de cliente: Paulo OliveiraEncomenda: J8OINB (Lisboa/Budapeste: Budapeste/Lisboa)Exmos. Senhores,Na sequência da compra de viagem viagem de avião para 4 pessoas (pedido L1Y5KB - Lisboa-Budapeste-Lisboa ida a 15/junho/2020 volta 25/junho/2020), após o mesmo ter sido cancelado e alterado pela companhia aérea (Lufthansa/Air Brussels), propuseram-me um voucher a utilizar até final do ano civil de 2020. Como não aceitei, efetuei um pedido de reembolso à Mytrip / OY SRG Finland AB, que negou e remeteu para a companhia aérea a disponibilização desse voucher oferecido.Cumprimentos,Paulo Oliveira

Mensagens (4)

Mytrip

Para: P. O.

04/02/2021

Hi,Thank you for your email. Due to European data protection legislation, we require your consent to process any special categories of personal data (for example information concerning your health) before answering your request. You can provide your consent by responding this email.When/if you respond to this email, you agree to the following:I provide consent for the processing of my personal data. If the information I have provided contain any so called special categories of personal data (for example information concerning my health), I hereby consent to the handling of such data (including the necessary sharing with other parties to fulfill my request). I can read more about the personal data handling and on how to withdraw my consent here.If you do not provide us with your consent, we will unfortunately not be able to handle your request but your email will be deleted automatically. This is an automatic response.Please note that you can also contact us via the online contact forms for customer support, Click here.

P. O.

Para: Mytrip

04/02/2021

Boa tardeVenho autorizar o processamento dos meus dados pessoais.CumprimentosPaulo Oliveira

Mytrip

Para: P. O.

04/02/2021

Hi,Thank you for your email. Due to European data protection legislation, we require your consent to process any special categories of personal data (for example information concerning your health) before answering your request. You can provide your consent by responding this email.When/if you respond to this email, you agree to the following:I provide consent for the processing of my personal data. If the information I have provided contain any so called special categories of personal data (for example information concerning my health), I hereby consent to the handling of such data (including the necessary sharing with other parties to fulfill my request). I can read more about the personal data handling and on how to withdraw my consent here.If you do not provide us with your consent, we will unfortunately not be able to handle your request but your email will be deleted automatically. This is an automatic response.Please note that you can also contact us via the online contact forms for customer support, Click here.

Mytrip

Para: P. O.

04/02/2021

Hi,Thank you for your email. Due to European data protection legislation, we require your consent to process any special categories of personal data (for example information concerning your health) before answering your request. You can provide your consent by responding this email.When/if you respond to this email, you agree to the following:I provide consent for the processing of my personal data. If the information I have provided contain any so called special categories of personal data (for example information concerning my health), I hereby consent to the handling of such data (including the necessary sharing with other parties to fulfill my request). I can read more about the personal data handling and on how to withdraw my consent here.If you do not provide us with your consent, we will unfortunately not be able to handle your request but your email will be deleted automatically. This is an automatic response.Please note that you can also contact us via the online contact forms for customer support, Click here.


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