Dear DECO Proteste Team,
Thank you for your message.
We confirm receipt of the claim notification and are happy to review and support the customer with any ongoing issue.
To ensure we can provide the quickest and most effective assistance, as well as maintain data privacy, we kindly ask that the customer contacts our European eCommerce Customer Service team directly via service@puma.com or through the live support options available at:
s:eu.puma.comt/en/contact-us/contact-us.
When contacting us, the customer should reference the complaint filed via the third party consumer protection organization DECO.
If there is already an existing Customer Service ticket that has remained unresolved, we kindly ask that all follow up communication continues through that ticket so that we can support the customer efficiently.
Thank you for your understanding and cooperation.
Kind regards,
PUMA Customer Service Team
Susan Tori
Customer Service Representative
www.PUMA.com
Contact us
PUMA Europe GmbH – PUMA Way 1 – D-91074 Herzogenaurach
Registered Office: Herzogenaurach, Germany
Registered at: Amtsgericht Fürth, HRB 14539
Managing Director:Hans-Peter Stadlmayr, Javier Ortega de la Cruz
Your personal data will be processed in accordance with applicable data protection legislation and stored during the time of the commercial relationship. Please refer to our Policyfor further information on data protection. To exercise your rights of access, rectification, cancellation, and opposition you can write an email to:privacy-support@puma.com
Ativado Wed, 17 Jun às 3:45 PM
, DECO Proteste escreveu:
