I am writing to file a complaint regarding a subscription fee that is being charged to me for a service that I never subscribed to.
I have not signed up for any subscription, I have not received any service or product, and I do not wish to receive anything from your company. Despite this, I have been informed that I will incur costs or penalties if I do not make the payment.
I request that you immediately cancel any alleged subscription associated with my details and confirm that no further charges will be applied.
My details are as follows:
Street name + house number: Rua Quinta da Tapada, nº 57, R/C Centro
Postal code + city: 4480-069 Vila do Conde, Portugal
Email address used for registration: anarsmoura34@gmail.com
Full name on the account: Ana Rita Saraiva Moura
I look forward to your prompt response and resolution of this matter.
Kind regards,
Ana Rita Saraiva Moura