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Emese N (CS Global)
Jul 24, 2026, 12::15 GMT+2
Dear Deco proteste,
We are contacting you in regard to the above-mentioned claim.
We kindly ask you to provide us with the following details so that we can accurately locate the relevant booking in our system:The Booking.com confirmation numberThe email address that was provided at the time of bookingThe dates of the reservationThe name of the accommodation
the name of the booker/customers
This information will help us review the case efficiently and respond appropriately. We appreciate your cooperation and look forward to your reply.
Regards,
E. Nagy
CS Legal Support Advisor
Booking.com Customer Service Center (Netherlands) B.V.
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