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Dora G. (CS Global)
Mar 27, 2026, 15::55 GMT+1
Your reference:
Our reference: 5724488506
Dear Deco Proteste,
Firstly, please accept our sincere apologies for the unintended delay in coming back to you.
Further to your email dated 17 September 2025, please be informed that a refund of 300 EUR was processed on 25 September 2025, to the customer's Booking.com wallet.
We consider the main request resolved.
We kindly ask you to reply to this email if any further communication will be needed.
Kind regards,
Dora G.
CS Senior Relations Specialist
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