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GARANTIA VIATURA COM AVARIA

Não resolvida Pública

Problema identificado:

Outro

Reclamação

R. A.

Para: Renault Portugal SA

09/04/2024

A VIATURA TÁXI DÁCIA JOGGER AR-64-UN, DEU ENTRADA NO CONCESSIONÁRIO ROQUES EM DEZEMBRO PELA 1ª VEZ COM AVARIA NO MOTOR, ESTÁ EM GARANTIA, PELO QUE FOI EFETUADA A SUBSTTUIÇÃO DAS PEÇAS COM DEFEITO, DEMOROU 3 MESES, FOI-ME ENTREGUE NO FIM DE MARÇO, FEZ CERCE DE MIL KMS , FOI NOVAMENTE PARA A OFICINA DO CONCESSIONÁRIO COM A MESMA AVARIA, ESTÁ DESDE ENTÃO EM TESTES, SEM CONTUDO HAVER UMA INFORMAÇÃO DA SITUAÇÃO, É UMA GARANTIA E UM VEICULO DE TRABALHO, AO FIM DE 4 MESES SEM SOLUÇÃO, EXIJO UMA INDEMENIZAÇÃO PELA PARALIZAÇÃO DA VIATURA E CONSEQUENTEMENTE PELOS PREJUIZOS QUE ESTÃO A CAUSAR Á EMPRESA AZAMBUSTAXIS LDA.

Mensagens (1)

Renault Portugal SA

Para: R. A.

24/05/2024

Exmos. Senhores,No seguimento da vossa exposição, informamos que a situação apresentada já se encontra devidamente resolvida.Informamos que, nos termos e para os devidos efeitos legais, não autorizamos a publicação desta resposta, sendo a mesma confidencial.Com os melhores cumprimentos,Fernanda AfonsoCoordinator Contact CenterDireção Cliente--------------- Mensagem original ---------------De: []Enviado: 09-04-2024 20:15Para: contacto.cliente@renault.ptAssunto: Recebeu uma reclamação: GARANTIA VIATURA COM AVARIA - (CPTPT01999963-17) [URL da imagem inline : data:imageng;base64,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][EXT] -- Disclaimer ------------------------------------ Ce message ainsi que les eventuelles pieces jointes constituent une correspondance privee et confidentielle a l'attention exclusive du destinataire designe ci-dessus. 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Assistência solicitada 24 maio 2024

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