Dear passenger,
Thank you for reaching out to us.
We would be request you to please elaborate on the concern, so that we can assist you accordingly.
We would request you to share all the relevant information and supporting documents as booking details or pdfs or photos etc.
Due to data protection regulations (GDPR), we need to collect additional details before we proceed to review your request.
Please provide us with the following details:
- Booking number
- Passenger/s full name/s
- Email address used for booking
- Trip date and time, departure and arrival locations
- Booking channel (app/website)
Please share the details about the concern at your convenience so that we can proceed accordingly and provided the needed assistance.
Looking forward to hearing from you.
Kind Regards,
Harish from FlixBus
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Your FlixBus team
FlixMobility Experience GmbH – Warschauer Platz 11-13 – 10245 Berlin – Germany
Geschäftsführer/Managing Directors: Michael von Büchau, Fabian Stenger
Amtsgericht Charlottenburg, HRB 171698 B
USt-ID/VAT-ID: DE302298339
