Exmos Senhores,
Efectuei uma encomenda no PONTOAGIL.PT:
Receipt from pontoagil
Receipt #1222-2775
Date paid Jun 7, 2026, 9:15:03 AM
Encomenda #14903 €26.90
Amount paid €26.90
Nem o site nem o numero de telefone estao activos, pelo que fui burlada. Não recebi qqr encomenda.
Mensagens (8)
PPRO PAYMENT SERVICES S.A.
Para:
A. B.
19/06/2026
Hi team,
In order to carry out searches for the transaction we need information like the transaction reference, IBAN from the affected consumers bank statement, we cannot trace with the amount and date alone.
Thanks
Transaction Monitoring
PPRO Financial L * 20 Midtown * 20 Proctor Street
London WC1V 6NX * United Kingdom
Ativado Fri, 19 Jun às 11:46 AM
, Reclamacao escreveu:
A. B.
Para:
PPRO PAYMENT SERVICES S.A.
19/06/2026
Attached is the MBway document.
A. B.
Para:
PPRO PAYMENT SERVICES S.A.
15/07/2026
Aguardo resolução
A. B.
Para:
PPRO PAYMENT SERVICES S.A.
14/08/2026
Pretendo reactivar a reclamaçao 15203904
PPRO PAYMENT SERVICES S.A.
Para:
A. B.
14/08/2026
Dear Team,
To help us locate this payment, please provide additional details such as the Payment Identifier.
Regards,
Terry-Ann
Transaction Monitoring Team
Ativado Fri, 14 Ago às 11:45 AM
, Reclamacao escreveu:
A. B.
Para:
PPRO PAYMENT SERVICES S.A.
31/08/2026
Attached the documents required, once again.
PPRO PAYMENT SERVICES S.A.
Para:
A. B.
01/09/2026
Dear Ana,
Thank you for providing this information.
Unfortunately when we reached out to the merchant they did not respond to us.
Kind regards,
Transaction Monitoring
PPRO Financial L
www.ppro.com
20 Midtown, 20 Procter St, London WC1V 6NX
Ativado Mon, 31 Ago às 9:16 AM
, Reclamacao escreveu:
A. B.
Para:
PPRO PAYMENT SERVICES S.A.
16/09/2026
Claro que nao respondeu... foi uma burla e sao inexsitentes. Quero é saber como posso resolver a questao