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Masha Koshkarova (CS Global)
Mar 30, 2025, 15::55 GMT+2
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Reservation 4386.653.718
Dear Sir, Madam,
We are sorry to hear that the property management did not offer better assistance in this case. Booking.com did contact them to request the necessary support, however they have not been able to offer a proper solution.
As a result, Booking.com would like to offer you a gesture of good will of 25 EUR. You can find the amount in the Booking.com Wallet within your Booking.com account.
Thank you.
Kind regards,
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