burla

No dia 26 de junho pelas 17 horas fiz uma compra na empresa MYtrip de 8 bilhetes de avião Lisba/Ponta Degada pela internet diretamente no seu site. Quando confirmei o pagamento com cartão de credito da minha conta conjunta com o meu marido apareceu o valor de1940,31 euros. Qual não é o meu espanto quando vejo no extrato do meu cartão de credito que debitaram 2276,03 euros. Contactamos de imediato a empresa através do contacto telefónico 211451264 ( atendeu um sr Rodrigo) que confirmou o valor a cobrar seria de 1940,03 euros e que iriam fazer o respectivo reembolso. Já contactei varias vezes e a resposta é sempre que está em análise. Gostaria de saber se devo fazer reclamação junto das autoridades.

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Hi,Thank you for your email. Due to European data protection legislation, we require your consent to process any special categories of personal data (for example information concerning your health) before answering your request. You can provide your consent by responding this email.When/if you respond to this email, you agree to the following:I provide consent for the processing of my personal data. If the information I have provided contain any so called special categories of personal data (for example information concerning my health), I hereby consent to the handling of such data (including the necessary sharing with other parties to fulfill my request). I can read more about the personal data handling and on how to withdraw my consent here.If you do not provide us with your consent, we will unfortunately not be able to handle your request but your email will be deleted automatically. This is an automatic response.Please note that you can also contact us via the online contact forms for customer support, Click here.