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Burla

Em curso Pública

Problema identificado:

Outro

Reclamação

I. F.

Para: Booking

20/04/2026

Boa tarde. Venho por este meio dizer que fui burlada em 413.30€ por uma pessoa que dizia ser recepcionista da booking.com queria que vocês me pudessem fazer a devolução desse valor. Obrigada

Mensagens (2)

Booking

Para: I. F.

15/05/2026

------------------------------------ Remco van Dorp (CS Global) May 15, 2026, 14::34 GMT+2 Your ref: Dear Sir/Madam, OurBooking.com Customer Service Center (Netherlands) B.V. specialized team has received the above-mentioned email onthe 20th of April 2026. In order to fully address the issues you raise, I will require some additional information mentioned below: Please provide the reservation number of the booking to which the matter is related. Please provide a comprehensive description of the issue. Please provide any additional supporting documentation you may have. If you have any other questions, we are here for you. Kind regards, Remco v.D. CS Legal Support Advisor Booking.com Customer Service Center (Netherlands) B.V. Copyright © 1996–2026Booking.com. All rights reserved This e-mail was sent byBooking.com, Herengracht 597, 1017 CE Amsterdam, Netherlands [67RZM5-W0VP2]

Booking

Para: I. F.

29/05/2026

------------------------------------ Remco van Dorp (CS Global) May 29, 2026, 08::39 GMT+2 Your ref: Dear Sir/Madam, On the 15th of May 2026, I have sent an email requesting additional information. We have unfortunately not received a response and will therefore temporarily close the case until we have received your response. I hope (and trust) that I have informed you sufficiently. If you have any further questions or comments regarding the above, please do not hesitate to contact us. Kind regards, Remco v.D. CS Legal Support Advisor Booking.com Customer Service Center (Netherlands) B.V. Copyright © 1996–2026Booking.com. All rights reserved This e-mail was sent byBooking.com, Herengracht 597, 1017 CE Amsterdam, Netherlands [67RZM5-W0VP2]


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