back

Telemóvel usado

Não resolvida Pública

Vertixon group

Reclamar

Problema identificado:

Outro

Reclamação

J. V.

Para: Vertixon group

17/09/2025

Boa Tarde ainda não recebi recebi nenhuma resposta do meu pedido de anulação da compra do telemóvel Honor 200 smart usado

Mensagens (1)

Vertixon group

Para: J. V.

17/09/2025

. width:100% .address-details padding-top:10px .address-details, .method-info text-align:left; padding:10px 15px 0 .address-details h6, .method-info h6 font-size:12px; font-weight:700; margin-bottom:0px; margin-top:5px; text-transform:uppercase .address-details p font-size:12px; line-height:18px; margin-bottom:15px; margin-top:2px .method-info padding-bottom:10px .method-info p font-size:12px; margin-top:2px; margin-bottom:30px; line-height:18px .closing-text text-align:center; font-size:22px; line-height:32px; font-weight:normal; margin-bottom:75px; margin-top:30px .product-info . p, .product-info . dl float:left; width:100%; display:block .product-info . dl line-height:20px .action-content padding:10px 20px 15px; line-height:18px .action-content h1 font-size:25px; font-weight:bold; margin-bottom:25px; margin-top:5px; line-height:28px .line-separator height:5px .method-info p, .method-info dl padding:0 .message-container margin:15px 0; width:100%; background-color:fffdd9; border:1px solid fff74c .message-container, .order-information . . , .top-content . width:100% .message-container padding:10px 15px; margin:0 .highlighted-text border:1px solid c3ced4; padding:13px 18px; background:f1f1f1 .bundle-item padding:0px 15px; text-align:left .bundle-item-parent border-top:1px solid ebebeb; padding:10px 15px .bundle-item-parent.product-info text-align:left .bundle-item . div, .bundle-item . strong float:left; width:100%; display:block .bundle-item.bundle-details . div margin-bottom:15px .action-button width:220px; margin:0 auto; text-align:center .action-button background-color:3696c2; color:FFF; width:100%; height:40px; display:block; border:0 none; text-align:center; text-transform:uppercase; vertical-align:middle; white-space:nowrap; margin:0 auto .action-button a width:100%; height:100%; line-height:40px; font-size:15px; display:inline-block; text-decoration:none .action-button a span color:FFF hr background-color:D9D9D9; border:medium none; color:D9D9D9; height:1px; margin-left:3%; width:94% .email-heading h1 margin-top:25px .store-info h4 font-size:12px; margin-top:13px; font-weight:bold , padding:0; margin:0 .columns.heading margin-bottom:3px .main-image width:100%; margin-bottom:3px; margin-top:5px .row padding:0px; width:100% .container .row display:block; margin:5px .wrapper padding:10px 0 0 .full width:100% .half width:50% .half.left padding-right:5px; padding-left:10px .half.right padding-left:5px .columns width:100% .expander visibility:hidden; width:0px; padding:0 .button width:100%; overflow:hidden .button , .social-button display:block; width:auto; text-align:center; color:FFF; padding:8px 4% .social-button width:94%; margin:5px 3% .button background:3696c2 .social-button padding:5px 4% .button a, .social-button a color:FFF; font-size:16px; text-transform:uppercase; text-decoration:none .social-button a font-size:12px; font-weight:normal .panel background-color:F2F2F2; border:1px solid D9D9D9 .panel p margin:10px .panel h6 font-size:20px; margin:15px 10px .panel a color:3696c2; text-decoration:none .sidebar-links width:100% .sidebar-links width:100% .sidebar-links a margin:8px 0; float:left; width:100%; text-align:left .sidebar-links p margin:0 10px .sidebar-links a span margin-left:3% .facebook , .twitter , .google-plus , .facebook a, .twitter a, .google-plus a text-align:center; height:17px .facebook background:3B5998 .twitter background:00ACEE .google-plus background:DB4A39 h2.products padding-left:10px; padding-right:10px .products-grid .. width:25% .products-grid .. width:100%; height:auto .products-grid .product-wrapper padding-left:10px; padding-right:10px .product-name margin:0 0 5px 0; color:636363; font-style:normal; text-transform:uppercase; line-height:1.4; font-size:14px p.product-name font-weight:bold p.sku margin:0 0 5px .price-box margin:7px 0; font-family:"Helvetica Neue",Verdana,Arial,sans-serif .price-box p margin-bottom:0 .price-notice color:a0a0a0 .price-box .price color:3399cc; font-size:16px .price-box .price, .price font-family:"Helvetica Neue",Verdana,Arial,sans-serif .price-box .price-label color:a0a0a0; white-space:nowrap; font-family:"Raleway","Helvetica Neue",Verdana,Arial,sans-serif .price-box .minimal-price-link padding-left:1em; color:3399cc; display:block .price-box .minimal-price-link .label color:a0a0a0 .price-box .old-price, .price-box .special-price display:inline-block .price-box .old-price .price-label, .price-box .special-price .price-label display:none .price-box .old-price .price, .price-box .special-price .price display:inline-block .price-box .old-price .price color:a0a0a0; text-decoration:line-through .price-box .special-price color:3399cc; padding-left:1em .price-box .special-price .price-label color:D84D3C .price-box .price-excluding-tax, .price-box .price-including-tax display:block --. , Agradecemos desde já o seu contacto. Esta é uma resposta automática confirmando a recepção do seu contato. Um dos nossos agentes entrará em contato consigo o mais breve possível. Ticket ID: EIR-852-88131 Assunto: Telemóvel usado Departamento: Departamento técnico Estado: Aberto Prioridade: Low Detalhes:

Assistência solicitada 18 setembro 2025

Precisa de ajuda?

Pode falar com um jurista. Para obter ajuda personalizada, contacte o serviço de informação

Contacte-nos

Os nossos juristas estão disponíveis nos dias úteis, das 9h às 18h.