Reclamação
K. M.
Para: Hospital Lusíadas - Lisboa
Venho por este meio comunicar o sucedido no dia 16 de Abril de 2024, no Hospital Privado de Lusíadas de Vilamoura. Consulta com o Dr. Helder Rosário da Conceição do Vale - Cédula 16240, especialidade Otorrinolaringologia. O médico não prestou qualquer tipo de cooperação durante a consulta, e a duração da mesma foi de 5 min, os sintomas eram desconhecidos. No seguimento dos sintomas dirigi-me à Clinica Internacional de Vilamoura, onde me foi prescrito um (TAC Ouvidos). Deixo uma nota que fiz uma reclamação no livro de reclamações no Hospital Privado de Lusíadas, de acordo com a lei do consumidor Decreto-Lei n.º 156/2005.Número da reclamação 34848755, 16 de Abril de 2024, Vilamoura.
Mensagens (1)
Hospital Lusíadas - Lisboa
Para: K. M.
From: [reclamaca\r\n ao@deco.proteste.pt]Sent:Tuesday, Apr 16 2024 8:41PMSubject:Recebeu uma reclamação: Problema d\r\n de Consulta - Lusíadas de Vilamoura - (CPTPT02003893-67) ml\r\n margin"0" topmargin="0" marginheight="0" style="font-family: Arial\r\n l, Verdana, Sans-Serif font-size: 14px line-height: 32px color: 30303\r\n 30 font-weight: normal text-align: left margin: 0px padding: 0px wid\r\n dth: 100% background-color: f9f8f7 -webkit-text-size-adjust: none"\r\n on: absolute opacity: 0" div 0" cellpadding="0" style="border-collapse: collapse mso--lspace: 0p\r\n pt mso--rspace: 0pt background-color: f9f8f7" \r\n .proteste.pt/~/media/aa08e4bbc7b641bca16054c1d9173084.png" wid\r\n dth="600" style="max-height:1px min-height:1px display:block width:600\r\n 0px min-width:600px" \r\n dth="600" bgcolor="f9f8f7" align="center" border="0" cellspacing="0" cel\r\n llpadding="0" style="border-collapse: collapse mso--lspace: 0pt ms\r\n so--rspace: 0pt text-align: left background-color: f9f8f7" 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oteste.pt/~/media/aa08e4bbc7b641bca16054c1d9173084.png" "1" \r\n height="10" border="0" style="" class="h5" \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n ="line-height: 0px font-size: 0px" \r\n oteste.pt/~/media/aa08e4bbc7b641bca16054c1d9173084.png" "1" \r\n height="20" border="0" style="" class="h15" \r\n \r\n \r\n SHARED END BEFORE PARTIAL-- \r\n size: 0px" border="0" style="border-collapse: collapse mso--lspace: 0pt mso-\r\n --rspace: 0pt text-align: left" align="center" class="wFull" \r\n 0px width: 234px" "234" class="hide" "s:www.deco.proteste.pt/~/media/aa08e4bbc7b641bca16054c1d917308\r\n 84.png" "234" border="0" style="" \r\n class="hide" eight: 0px font-size: 0px width: 70px" "70" \r\n otifications/icon_bell.jpg?rev=38677567-b2bc-4439-a91d-e8dd01793183" alt=\r\n = "70" height="70" border="0" style=" margin: 0 au\r\n uto" px font-size: 0px width: 234px" "234" class="hide" \r\n ca16054c1d9173084.png" "234" border="0" style="di\r\n isplay: block" class="hide" \r\n px font-size: 0px" media/aa08e4bbc7b641bca16054c1d9173084.png" "1" height="20" \r\n border="0" style="" class="h15"\r\n th="536" cellspacing="0" cellpadding="0" border="0" style="border-collaps\r\n se: collapse mso--lspace: 0pt mso--rspace: 0pt text-align: l\r\n left" class="wFull" -family: Arial, Verdana, Sans-Serif font-size: 24px line-height: 28px \r\n color: 4a4a4a font-weight: normal width: auto text-align:center ver\r\n rtical-align: top" class="title" Recebeu uma re\r\n eclamação de: \r\n if font-size: 24px line-height: 28px color: 4a4a4a font-weight: norm\r\n mal width: auto text-align:center vertical-align: top" class="title"\r\n KYRYLO MILYUKOV \r\n height: 0px font-size: 0px" ste.pt/~/media/aa08e4bbc7b641bca16054c1d9173084.png" "1" hei\r\n ight="30" border="0" style="" class="h20" tr \r\n rder-collapse: collapse mso--lspace: 0pt mso--rspace: 0pt te\r\n ext-align: left" class="wFull" style="font-family: Arial, Verdana, Sans-Serif font-size: 14px line-hei\r\n ight: 18px color: 4a4a4a font-weight: normal text-align:left vertica\r\n al-align: top" class="f14" A reclamação é da autor\r\n ria e responsabilidade da/o vossa/o cliente, tendo sido por ela/o enviada\r\n a aos vossos serviços através da nossa reclamar"plataforma Reclamar. Esta plataforma permite aos consumidor\r\n res resolverem conflitos de consumo diretamente com as empresas e partilh\r\n har informações com outros consumidores. \r\n ht: 0px font-size: 0px" co.proteste.pt/~/media/aa08e4bbc7b641bca16054c1d9173084.png" width\r\n h="1" height="20" border="0" style="" class="h15" \r\n style="font-family: Arial, Verdana, Sans-Serif font-size: 14px line-\r\n -height: 18px color: 4a4a4a font-weight: normal text-align:left vert\r\n tical-align: top" class="f14" Nota: a DECO \r\n PROTESTE não está a mediar o caso, nem se compromete com o conteúdo da r\r\n reclamação, que é da responsabilidade do/a autor/a. d \r\n "s:www.deco.proteste.pt/~/media/aa08e4bbc7b641bca16054c1d91\r\n 173084.png" "1" height="15" border="0" style="display: block\r\n k" class="h10" \r\n dana, Sans-Serif font-size: 14px line-height: 18px color: 4a4a4a fon\r\n nt-weight: normal text-align:left vertical-align: top" class="f14" \r\n - A reclamação é pública e está /deco.proteste.pt/reclamar/do-action?action=publicdetailreferenceid=\r\n =CPTPT02003893-67"visível no nosso site para todos os consumidores.\r\n font-weight: normal text-align:left vertical-align: top" \r\n class="f14" A reclamação é privada e não \r\n pode ser visualizada por outros consumidores. \r\n -- \r\n g "s:www.deco.proteste.pt/~/media/aa08e4bbc7b641bca16054c1d9173\r\n 3084.png" "1" height="15" border="0" style=""\r\n " class="h10" r font-size: 14px line-height: 18px color: 4a4a4a font-weight: normal \r\n text-align:left vertical-align: top" class="f14" \r\n O/a autor/a pode mudar a visibilidade da reclamação de pública para pri\r\n ivada, e vice-versa, sempre que quiser. \r\n font-size: 0px" este.pt/~/media/aa08e4bbc7b641bca16054c1d9173084.png" "1" he\r\n eight="15" border="0" style="" class="h10" \r\n e="font-family: Arial, Verdana, Sans-Serif font-size: 18px line-height:\r\n 22px color: 4a4a4a font-weight: bold text-align:left vertical-alig\r\n gn: top" class="f18" Próximos passos \r\n le="line-height: 0px font-size: 0px" ttps:www.deco.proteste.pt/~/media/aa08e4bbc7b641bca16054c1d9173084.png"\r\n " "1" height="15" border="0" style="" class="\r\n "h10" \r\n e: 14px line-height: 18px color: 4a4a4a font-weight: normal text-ali\r\n ign:left vertical-align: top" class="f14" Basta r\r\n responder ao e-mail recebido, sem alterar o assunto: CPTPT02003893-67 .Atenção: a resposta pode ser tornada pública pelo\r\n o utilizador que escreveu a reclamação. Por isso, não divulgue dados pess\r\n soais do consumidor, os seus ou de terceiros na sua resposta.\r\n Tem alguma questão sobre o funcionamento da plataforma Reclamar? \r\n \r\n 4px line-height: 18px color: 4a4a4a font-weight: normal text-align:l\r\n left vertical-align: top" class="f14" ttp:deco.proteste.pt/reclamar/informacao-para-as-empresas" \r\n Consulte a informação para empresas. \r\n \r\n \r\n 6054c1d9173084.png" "1" height="15" border="0" style="displa\r\n ay: block" class="h10" \r\n ns-Serif font-size: 14px line-height: 18px color: 4a4a4a font-weight\r\n t: normal text-align:left vertical-align: top" class="f14" \r\n opacity: 0 color: ffffff width: 0 height: 0 overflow: hidden" \r\n refToken: 4411e31c-361b-4a19-9057-77b23bbabbc6 \r\n \r\n font-size: 0px" ia/aa08e4bbc7b641bca16054c1d9173084.png" "1" height="25" bor\r\n rder="0" style="" class="h15" \r\n "536" cellspacing="0" cellpadding="0" border="0" bgcolor="f9f8f7" style=\r\n ="border-collapse: collapse mso--lspace: 0pt mso--rspace: 0pt\r\n t text-align: left background-color: f9f8f7 border: 1px solid e0dfde\r\n e" class="wFull" yle="line-height: 0px font-size: 0px" ="1" height="30" border="0" "s:www.deco.proteste.pt/~/me\r\n edia/aa08e4bbc7b641bca16054c1d9173084.png" style="" class=\r\n ="h15" \r\n th: 15px" class="w15" border="0" "s:www.deco.proteste.pt/~/media/aa08e4bbc7b64\r\n 41bca16054c1d9173084.png" style="" class="w15" \r\n px" g="0" border="0" bgcolor="f9f8f7" style="border-collapse: collapse mso-\r\n --lspace: 0pt mso--rspace: 0pt text-align: left background-c\r\n color: f9f8f7" class="wFull" \r\n ont-size: 28px line-height: 32px color: 303030 font-weight: normal t\r\n text-align: left" class="title" Proble\r\n ema de Consulta - Lusíadas de Vilamoura d \r\n -bottom: 1px solid e0dfde" "s:www.deco.proteste.pt/~/media/aa08e4bbc7b641bca16054c1d9173084.pn\r\n ng" "1" height="25" border="0" style="" class\r\n s="h15" r "line-height: 0px font-size: 0px" mg "s:www.deco.proteste.pt/~/media/aa08e4bbc7b641bca16054c1d917\r\n 73084.png" "1" height="25" border="0" style="\r\n " class="h15" \r\n style="line-height: 0px font-size: 0px" \r\n or="f9f8f7" style="border-collapse: collapse mso--lspace: 0pt mso\r\n o--rspace: 0pt text-align: left background-color: f9f8f7" class=\r\n ="wFull" style="font-family: Arial, Verdana, Sans-Serif font-size: 14px line-he\r\n eight: 18px color: 4a4a4a font-weight: normal text-align: right widt\r\n th: 150px font-weight: bold vertical-align: top" class="term" \r\n Nome e: 0px width: 10px" class="dl-spacer" ="1" border="0" "s:www.deco.proteste.pt/~/media/aa08e4bb\r\n bc7b641bca16054c1d9173084.png" style="" class="dl-spacer"\r\n ns-Serif font-size: 14px line-height: 18px color: 4a4a4a font-weight\r\n t: normal text-align: left width: 398px font-weight: normal vertical-\r\n -align: top" class="INS description" KYRYLO MILYUKOV \r\n size: 0px" s:www.deco.proteste.pt/~/media/aa08e4bbc7b641bca16054c1d9173084.png\r\n g" style="" style="font-family: Arial, Verdana, Sans-Serif font-size: 14px line-he\r\n eight: 18px color: 4a4a4a font-weight: normal text-align: right widt\r\n th: 150px font-weight: bold vertical-align: top" class="term" \r\n Referência nt-size: 0px width: 10px" class="dl-spacer" border="0" "s:www.deco.proteste.pt/~/media/aa\r\n a08e4bbc7b641bca16054c1d9173084.png" style="" class="dl-sp\r\n pacer" na, Sans-Serif font-size: 14px line-height: 18px color: 4a4a4a font-\r\n -weight: normal text-align: left width: 398px font-weight: normal ver\r\n rtical-align: top" class="INS description" NIF: 249994178\r\n 8 font-size: 0px" "s:www.deco.proteste.pt/~/media/aa08e4bbc7b641bca16054c1d917308\r\n 84.png" style="" "150" style="font-family: Arial, Verdana, Sans-Serif font-size: 14px li\r\n ine-height: 18px color: 4a4a4a font-weight: normal text-align: right\r\n width: 150px font-weight: bold vertical-align: top" class="term" \r\n Reclamação x font-size: 0px width: 10px" class="dl-spacer" "10" border="0" "s:www.deco.proteste.pt/~/med\r\n dia/aa08e4bbc7b641bca16054c1d9173084.png" style="" class="\r\n "dl-spacer" Verdana, Sans-Serif font-size: 14px line-height: 18px color: 4a4a4a \r\n font-weight: normal text-align: left width: 398px font-weight: normal\r\n l vertical-align: top" class="INS description" Venho por\r\n r este meio comunicar o sucedido no dia 16 de Abril de 2024, no Hospital \r\n Privado de Lusíadas de Vilamoura. Consulta com o Dr. Helder Rosário da C\r\n Conceição do Vale - Cédula 16240, especialidade Otorrinolaringologia. O m\r\n médico não prestou qualquer tipo de cooperação durante a consulta, e a d\r\n duração da mesma foi de 5 min, os sintomas eram desconhecidos. No seguim\r\n mento dos sintomas dirigi-me à Clinica Internacional de Vilamoura, onde m\r\n me foi prescrito um (TAC Ouvidos). Deixo uma nota que fiz uma reclamação \r\n no livro de reclamações no Hospital Privado de Lusíadas, de acordo com a\r\n a lei do consumidor Decreto-Lei n.° 156/2005.Número da reclamação 348\r\n 848755, 16 de Abril de 2024, Vilamoura. colspan="3" style="line-height: 0px font-size: 0px" ight="15" "1" border="0" "s:www.deco.proteste.pt/~\r\n ~/media/aa08e4bbc7b641bca16054c1d9173084.png" style="" \r\n erdana, Sans-Serif font-size: 14px line-height: 18px color: 4a4a4a f\r\n font-weight: normal text-align: right width: 150px font-weight: bold \r\n vertical-align: top" class="term" Solução pretendida 10px" class="dl-spacer" "s:www.deco.proteste.pt/~/media/aa08e4bbc7b641bca16054c\r\n c1d9173084.png" style="" class="dl-spacer" \r\n size: 14px line-height: 18px color: 4a4a4a font-weight: normal text-\r\n -align: left width: 398px font-weight: normal vertical-align: top" cl\r\n lass="INS description"Reembolso: Eur \r\n 87,00 ="3" style="line-height: 0px font-size: 0px" " "1" border="0" 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