On That Ass - Não recebi os boxers e foi-me cobrado após cancelar

Boa tarde.Fiz a subscrição ao período experimental e nunca recebi as ofertas. Após vários contactos por email e novas tentativas de envio, não voltei a receber.Por este motivo, cancelei a subscrição e ainda me foi debitado esse mês sem qualquer resolução do problema.Venho deste modo reclamar o que é meu. Neste momento não recebi nada, e foi-me debitado dinheiro, pelo que espero que me devolvam o dinheiro.

Hi,Thank you for your message to our customer service. We will answer your question as soon as possible. Due to busy times, the average response time is 5 business day(s).In the meantime, we would like to ask you not to send us any new e-mails with the same content. That way, we can answer your first question the quickest and best.Please also see our FAQpage. There you will find answers to our most frequently asked questions, the answer to your question may already be listed there.Best regards,Team ON THAT ASS

.my_text font-family: font-size: 12.0pt Hi,Thanks for your mail.Did your client try changing his address? We have several ways of trying to get the boxers to the member. However, the 14 day trial period is automated, and he cancelled outside of it. At that point it requires a month notice period. Hence why he had to pay. We can once again try to ensure delivery, with his cooperation of course. But we do not issue refunds for boxers not being delivered. We can only send the boxers again.Do you have any questions?Find your answer quickly at www.onthatass.com/faq Kind regards,Jasonwww.onthatass.com ON THAT ASS International B.V. KvK nr. 64158969

Hi,Your website is currently unresponsive. Nevertheless, I already cancelled the subscription weeks ago. so i hope you don't take any more money from me. From your reviews, i see this is a recurring problem and as such you should take notice of this. You already have my correct address so you are free to send me the boxers i should have received a long time ago. Other than that, don't debit any more money from me.

Hi,Thank you for your message to our customer service. We will answer your question as soon as possible. Due to busy times, the average response time is 5 business day(s).In the meantime, we would like to ask you not to send us any new e-mails with the same content. That way, we can answer your first question the quickest and best.Please also see our FAQpage. There you will find answers to our most frequently asked questions, the answer to your question may already be listed there.Best regards,Team ON THAT ASS