Antes de mais boa tarde, vendi um bilhe fisico num site especializado e fui enganado, não só não recebi o dinheiro do bilhete como ainda fui multa por ele não ser elctrónico quando não havia nenhuma informação clara sobre o assunto. Reencaminho abaixo a sequência de emails à qual ainda não tive resposta, respondi em Inglês pois o email foi escrito em Inglês:StubHub Customer Service [internationalsupport@stubhub.ie]12:28 (há 1 hora)para mimHi, António.Thank you very much for selling on StubHub International. I hope you and your family are well. We are contacting you in relation to your sale 283670078, Festival NOS Alive 2023 - Thursday - The Black Keys & Men I Trust, to inform you that it has been cancelled due to the breach caused in our terms and conditions by uploading a picture of a physical ticket instead of uploading an actual ticket. We have also applied the respective administrative fee of 61.45 EUR for non-compliance and cancellation. For more information about our policy, please see the Global User Agreement that you have agreed to. Kind regards, Rubén G. Customer Service Expert. StubHub International.____________________________________________________António Teixeira Pinto [antoniotpinto93@gmail.com]13:16 (há 17 minutos)para StubHubHello StubHub, Good afternoon,First of all I'm concerned with this matter, not only can't I go to the concert, due to personal reasons, to see one of my all time favourite bands but also not only i lose the ticket money but... on top of the cake... I paid a fine for selling a real ticket on a web site I thought was trustworthy.The subject will follow to DECO cause I think there are more people in the same situation as me, I lost 61,45€+74,00€=135,45€ + psychological distress for losing one of my favourite bands, first time in Portugal and probably first and last cause of their age.If I don't hear from you soon, later today, the complaint will be redirected to DECO. Your website is clearly not clear on the matter and the first time I'm using it I pay a fine for doing nothing wrong.Kind regards,António Teixeira Pinto
