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Não enviaram encomenda

Não resolvida Pública

Problema identificado:

Outro

Reclamação

A. C.

Para: Dressin

23/03/2021

No dia 27 de fevereiro de 2021, fiz uma encomenda no site dressinn (Número do pedido: 21943883), que após fazer o pagamento disseram-me que um dos produtos estava esgotado. Como se passaram váarias semanas resolvi cancelar pedido. no dia 12 de março. Desde então ainda não me devolveram o dinheiro.

Mensagens (2)

Dressin

Para: A. C.

23/03/2021

- Please type your reply above this line -[tradeinn]Help and Contact My accountDear Reclamacao,Thank you for contacting us.If your inquiry is about an order you have already placed or about a return, please log in to MY ACCOUNT, select the concerned order and click on CONTACT. Our customer service team will be delighted to answer you shortly.Yes, we do ship to your country. To do so you just need to choose as a shipping country your flag on the top left corner of our website and then place the order indicating carefully your full shipping address.Additionally, the easiest way to find out about the postage costs to your destination is by adding the items to your shopping basket and selecting your delivery country from the drop down list. Once this is done a full order with shipping breakdown will be displayed on the right-hand side.If the "add to basket" button is not available in the product page, it means that our on-line sales agreement with this brand does not include your country, therefore we cannot ship that equipment to you.Please note in some countries (outside EU), you may need to check with your local customs to see if any import duties are payable - these are your responsibility to pay directly to customs on receipt.Did we answer your question? If not, please reply this email giving us more information about your inquiry and one of our agents will contact you as soon as possible.Kind regards,Tradeinn Team - Customer ServiceOUR ONLINE STORES[scubastore] [swiminn] [waveinn] [snowinn] [trekkinn] [runnerinn] [bikeinn] [smashinn] [goalinn] [xtremeinn] [traininn] [motardinn] [dressinn] [outletinn] [Fb]YOUR MONEY BACK[Tw]SECURE PAYMENT[pint]LOWEST PRICE GUARANTEE[G+]SATISFIED OR REIMBURSEDDOWNLOAD OUR APP[APP-Iphone][APP-Android]Tradeinn Retail Services, S.L. CIF/VAT ES-B-17527524, C/ Pirineus, 9, 17460 Celrà (Girona), Spain. Tel: UK: +44 1259 404090 USA: +1 (920) 645-2505 Australia: +61 8 7111 3339 New Zealand: +64 3 668 1356 Canada: +1 (604) 229-6284 South africa: +27 87 550 4290Legal Information Terms and conditions[ERK777-V0YO]

A. C.

Para: Dressin

23/03/2021

Não estou satisfeito com a resposta automática que me deram!


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