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Holiday rental does not meet regulations and is not as advertised

Não resolvida Pública

Coral Algarve

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Problema identificado:

Outro

Reclamação

M. M.

Para: Coral Algarve

06/02/2025

He made some personal observations about me and nothing was done. Vacation rental does not comply with the regulations. The small third bedroom has no access to air conditioning and has no exterior window. The bedroom window upstairs can't get dark, because there is no curtain. Against regulations. The rental is advertised for 7 people, but cannot accommodate 3 people for more than one night. Only 5 sets of knives and forks, 2 small hanging rails for all clothes, no place to store underwear, etc. the kitchen does not offer adequate food storage for an independent rental. A closet in the living room had a broken door and the bathroom faucets were loose. Very large hole made in the outer deck at the top of the stairs that can cause injuries. The metal stairs to the top floor have a large span under the handrail and an adult can easily fall. I told the rental company exactly what I needed to raise the rent to an acceptable standard, they offered the fan some additional sheets and some hangers. I have been visiting Portimão for more than 40 years, my grandparents lived in the area and I have family members who still live in the area. I know the local accommodation and the 'fishermen's houses' very well. I know this style of property would have small rooms, so I booked a rental for 7 people when there are only 3 of us. I would expect that an advertised seasonal rental for 7 people could comfortably accommodate 3 people. The day ar

Assistência solicitada 21 fevereiro 2025

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