I am writing to formally lodge a complaint against (YM)Couture / (YM)Corporation., LDA, a Portuguese-based company with the following details:
Company Name: (YM)Couture / (YM)Corporation., LDA
Tax ID: PT 309223164 / PT 518560350
Address: R. do Matadouro 23, 8100-689 Loulé, Portugal
Website: www.ymcouture.com
On October 2023, I made a payment of €9,780 to the company for the production of clothing samples for my fashion brand. Despite numerous follow-ups via email, the company has failed to deliver the goods or provide any legitimate response regarding the status of my order. It has now been six months, and they remain unresponsive.
Details of Transaction:
Amount Paid: €9,780
Payment Method: Bank Transfer
Proof of Payment: Attached to this complaint
Given that the company has breached its contractual obligations and is failing to engage in any communication, I request your assistance in investigating this matter. Their actions constitute unfair business practices, and I believe they should be held accountable.
Requested Action:
Investigate (YM)Couture / (YM)Corporation., LDA for fraudulent or deceptive business practices.
Take appropriate enforcement action to ensure they fulfill their contractual obligations.
Facilitate a resolution that ensures I receive a full refund of €9,780.
I have attached all relevant supporting documents, including invoices, proof of payment, and email correspondence.
