- Please type your reply above this line -Your request (2979968) has been updated. To add additional comments, reply to this email.----------------------------------------------Legal and Compliance, Mar 7, 2024, 11::12 GMT+1Dear all,Thank you for getting in contact with us regarding this matter that concerns the user Carmo Gomes. After a close examination of the customer's request, we can assure you that our platform ´s goal is to have happy customers. We have promoted membership access with a limited period and also a free 15Eur gift card was offered for free by us. The free gift card was redeemed by the user and added to the user account to be used for purchases.Our platform's goal is to provide the best service and experience, so I can confirm that the 3Eur payment has been refunded and no other payments made by Ms. Carmo Gomes on our website. The refunded amount will be returned to the initial payment method used by the customer. The membership was also cancelled at the customer's request and the customer has been notified.We hope this is a positive outcome and we remain available for any further assistance.Best regards,Legal and Compliance[J6MG73-W6E9N]
