back

Complaint - fraudulent scheme

Resolvida Pública

Trust Pay, AS

Reclamar

Problema identificado:

Outro

Reclamação

P. R.

Para: Trust Pay, AS

01/05/2025

Dear Sirs/Madam, On April 30th, I received a message on a private messaging app from a phone number with a photo of my sister saying that her cell phone had broken and that i should save her new number. A few minutes later I received a message from this number asking me to make an urgent payment. Taking care that I was doing an urgent favor for my sister, I promptly made the payment. Then I was asked to make another payment with the promise that she would pay me back next morning. I realized too late that it wasn't my sister on that number. I was defrauded of a large amount of money. The entity used was this financial company, TrustPay, A.S and the reference was to third parties who take advantage of the good faith of others. I believe these financial companies become a mean for these third parties to profit from their perfidious and bad faith methods, I believe that this company that presents its name is responsible. I filed a complaint with the local police, GNR (NUIPC 000130/25.6GAACN, my bank and at the Bank of Portugal.

Mensagens (1)

Trust Pay, AS

Para: P. R.

01/05/2025

Dear client, we trustthis email finds you well. Please note that we have received your request and are currently working on it. We will contact you back as soon as possible. Have anice day in the meantime. With kind regards, Dobrý deň, ďakujeme za Váš e-mail. Radi by sme Vás informovali, že Vašu požiadavku evidujeme a bude našou snahou Vám poskytnúť odpoveď v čo najkratšom čase. Ďakujeme za pochopenie a prajeme pekný deň. Spozdravom Trust Pay, a. s. T+421 2 321 68450 www­.trustpay­.eu Trust Pay, a. s., Za kasárňou 1 83103 Bratislava, Slovakia


Precisa de ajuda?

Pode falar com um jurista. Para obter ajuda personalizada, contacte o serviço de informação

Contacte-nos

Os nossos juristas estão disponíveis nos dias úteis, das 9h às 18h.