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Cobranças indevidas

Resolvida Pública

No.Diet

Reclamar

Problema identificado:

Fatura e cobrança

Reclamação

R. C.

Para: No.Diet

30/05/2026

Exmos Senhores, A NO.DIET está a fazer-me cobranças indevidas na minha conta bancária. O produto não é o anunciado, julgava ser um livro de receitas e não solicitei nenhuma subscrição deste produto.

Mensagens (3)

No.Diet

Para: R. C.

30/05/2026

Hello! Thank you for contacting us. I’m afraid I can’t find any accounts under . Could you please help us locate your purchase by sharing one of the following: The email address you used to make the purchase A screenshot of your transaction (please include the last 4 digits of the card charged) If you paid via PayPal, the PayPal email or transaction ID Any of this information will help us resolve your case faster. Looking forward to your reply. Best wishes, Nora Abot Junior Support Specialist This email is a service from noDiet. Delivered by Zendesk On May 30, 2026 at 10:46:51 PM UTC, Reclamacao wrote:

No.Diet

Para: R. C.

01/06/2026

Hello, We tried reaching out to you regarding your request, but we haven't received a response from you yet. We still need some information from you, please reply to this email so we can assist you further. Our past conversation can be seen below: Nora Abot (noDiet) May 31, 2026, 01::49 GMT+3 Hello! Thank you for contacting us. I’m afraid I can’t find any accounts under . Could you please help us locate your purchase by sharing one of the following: The email address you used to make the purchase A screenshot of your transaction (please include the last 4 digits of the card charged) If you paid via PayPal, the PayPal email or transaction ID Any of this information will help us resolve your case faster. Looking forward to your reply. Best wishes, Nora Abot Junior Support Specialist Reclamacao May 31, 2026, 01:46 GMT+3

No.Diet

Para: R. C.

03/06/2026

Hello, We tried reaching out to you several times regarding your request, but we haven’t received a response from you. As we haven’t heard back after multiple attempts, we’ll assume that your issue has been resolved and will proceed with closing this ticket. However, if you still need assistance, please don’t hesitate to reply to this email, and we’ll be happy to help. Our past conversation can be seen below: Nora Abot (noDiet) May 31, 2026, 01::49 GMT+3 Hello! Thank you for contacting us. I’m afraid I can’t find any accounts under . Could you please help us locate your purchase by sharing one of the following: The email address you used to make the purchase A screenshot of your transaction (please include the last 4 digits of the card charged) If you paid via PayPal, the PayPal email or transaction ID Any of this information will help us resolve your case faster. Looking forward to your reply. Best wishes, Nora Abot Junior Support Specialist Reclamacao May 31, 2026, 01:46 GMT+3


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