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Conta bloqueada

Não resolvida Pública

Problema identificado:

Outro

Reclamação

C. V.

Para: REVOLUT

21/01/2021

Minha conta ficou bloqueada depois de terem feito uma série de perguntas que eu não considero nada pertinentes para o serviço prestado e violam os meus direitos à privacidade.

Mensagens (1)

REVOLUT

Para: C. V.

21/01/2021

Hey,We're sending you this email to confirm that we've received your complaint.We take all feedback seriously and we want you to know that we're going to fully review your query and get back to you with a response as soon as possible. For complaints, this should only take a few days, but in some circumstances, it could take up to 15 days.A quick tip: If you haven't contacted us about your issue(s) yet, you can seamlessly chat with our support team who are available 24/7 via the Revolut app (:revolut.com/app/chat) or Revolut for Business browser (s:business.revolut.com/signin). Just type "live agent" and one of our friendly support agents will be able to address your issue(s) much quicker.Please note that if you have a Revolut account, the response will be sent to the email registered to your account.Best regards,Your Revolut TeamYou can find our Complaints Policy here: s:www.revolut.com/legal/complaints-policy


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