Hi Magda,
Thank you for contacting us. I'm very sorry to hear about what happened and the inconvenience it has caused. Unfortunately, we cannot assist you with your inquiry; you did the right thing by contacting your local authorities.
Please continue working with them for assistance. They can contact the necessary parties to review. I hope things get resolved quickly for you.
Best Regards,
Francine,
Nuvei Customer Experience
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