Dear Cruzeiros,It is with great disappointment that we learn of your message, but are grateful for your understanding of our situation. Our attitude is still that you, as the organizer and seller of the trip to us, are fully responsible towards us as the buyer of the trip.The conditions to which you refer do not apply to the situation that has now arisen for us. Remember that the boat trip should never have been carried out under the prevailing conditions. Instead, a refund to us travelers would have taken place.Our friends from Sweden flew in to Porto only for this trip together with my wife and me and they therefore have large travel expenses which are not compensated by your offers.We still demand more in compensation than what you have offered us. We understand of course that it will be a financial sacrifice for you to compensate us, but you must of course direct your demands against the shipping company as a professional shipping company should have known better than to try to complete the voyage against better knowledge. We cannot wait for your settlement with the shipping company, so we ask you to send us full compensation immediately. We now also demand late payment interest of 20% on our claims from the time we demanded compensation until payment takes place.In the case of a quick settlement without court, we can discuss reducing or waiving the late payment interest./Sven Törnberg
