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Order is not received and refund is not given

Não resolvida Pública

Dr.online

Reclamar

Problema identificado:

Problemas de pagamento

Reclamação

K. P.

Para: Dr.online

10/11/2024

Dear Sir or Madame, I ordered the service from Dr.online.pt website, medical check up for exchanging a foreign driver's licence.bon 14 October 2024. I was told that iit would be done in 15 minutes and was told to pay 35 euros and I did. However after I paid, one of the staff told me that the service could not be delivered because there was a problem with IMT system or a cyber attack. I asked for the refund but the company has not replied and never give methe refund. If you need information, feel free to contact me. Please help and advise. Best Regards, Korakot Pajaroensuk (Kora)


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