Dear. Sir Jarry Nico , We would like to thank you for recording this incident regarding Transport Guide no. 09589043005319H, and we are very sorry for the situation that occurred, which deserved our best attention. After analyzing the above and the shipment indicated above , we found that , unfortunately , this volume is not located at the moment . We offer our apologies for what happened and the inconvenience caused. Internal investigations are ongoing, given that you have already provided us with additional information on the volume to assist with internal investigations, so we ask you to please wait. We will get back in touch as soon as possible. We also inform you that your exposure was registered in our continuous improvement process regarding the aforementioned submission. We offer our apologies for any inconvenience that may have inadvertently occurred and we hope to continue to count on your preference. Para uma comunicação mais rápida e eficaz foi-lhe atribuído o registo que consta no Assunto deste email. Agradecemos que não o altere em futuros contactos sobre o mesmo tema. Melhores cumprimentosBest regards,Isabel MirandaTeam FRONT-OFFICE (e-mail: atendimento.sac@dpd.pt)DPDDepartamento de Serviço a ClientesPense bem antes de imprimir esta mensagem: é necessária 1 árvore para produzir 20 resmas de papel. 23-08-2023 16:22:04 - :From Date23-08-2023 16:22:04To apoio.consumidor@dpd.pt apoio.consumidor@dpd.ptCcReply to Subject
