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Anular contrato com a metlife

Caso encerrado Resolvida com sucesso

Esta reclamação é pública

Reclamação

S. L.

Para: METLIFE SEGUROS

21/03/2022

Bom dia chamo me Paulo Manuel dos Santos Oliveira contribuinte número 212291335 e já estou farto de enviar e mail para anular não obtenho resposta nem anulação. Por isso recorri aos meios existentes. Quero anular desde já o contrato.

Solução pretendida

  • Anulação do contrato

Resposta (3)

METLIFE SEGUROS

Para: S. L.

21/03/2022

Boa tarde Exmos. Srs., Acusamos a receção do e-mail, o qual mereceu a nossa maior atenção. Vimos por esta via informar que face ao conteúdo da sua comunicação informamos que a mesma será gerida e respondida pela área de Gestão de Reclamações. É nosso objetivo a melhoria continua da Qualidade do Serviço que prestamos, pelo que o que nos descreve é igualmente uma oportunidade para analisarmos esse mesmo Serviço. Estamos disponíveis para qualquer esclarecimento adicional, através de resposta a este e-mail, ou, se preferir, através da nossa Linha de Apoio ao Cliente, 213 475 031. P Please consider the environment before printing – MetLife Project Green Customer Care IV Customer Service Operations Iberia MetLife Avenida da Liberdade, 36 – 1269-047 Lisboa T. 213 475 031 apoiocliente@metlife.pt MetLife Europe d.a.c. is a private company limited by shares registered in Ireland with company number 415123 with a branch in Portugal registered at the commercial registry of Lisbon with registration number 980479436, Av. da Liberdade, 36, 4º, 1269 – 047 Lisboa. MetLife Europe Insurance d.a.c. is a private company limited by shares registered in Ireland with company number 472350 with a branch in Portugal registered at the commercial registry of Lisbon with registration number 980479428 , Av. da Liberdade, 36, 4º, 1269 – 047 Lisboa. Registered office of MetLife Europe d.a.c. and MetLife Europe Insurance d.a.c.: 20 on Hatch, Lower Hatch Street, Dublin 2, Ireland. MetLife Europe d.a.c. and MetLife Europe Insurance d.a.c. (both trading as MetLife) are authorised by the Central Bank of Ireland and subject to limited regulation by Autoridade de Supervisão de Seguros e Fundos de Pensões (ASF). The information contained in this electronic message and any attachments (the "Message") is intended for one or more specific individuals or entities, and may be confidential, proprietary, privileged or otherwise protected by law. If you are not the intended recipient, please notify the sender immediately, delete this Message and do not disclose, distribute, or copy it to any third party or otherwise use this Message or any part of it in any form whatsoever. Please note electronic messages are not secure or error free and can contain viruses or may be delayed, and the sender is not liable for any of these occurrences. The sender reserves the right to monitor, record and retain electronic messages. Opinions, conclusions and other information in this e-mail and any attachments which do not relate to the official business of the Company are neither given nor endorsed by it. The information contained in this message may be CONFIDENTIAL and is for the intended addressee only. Any unauthorized use, dissemination of the information, or copying of this message is prohibited. If you are not the intended addressee, please notify the sender immediately and delete this message.

S. L.

Para: METLIFE SEGUROS

21/03/2022

O número da apólice é Apólice nº: ?3420157000 espero seriamente que me cancele o contrato imediatamente. ?

METLIFE SEGUROS

Para: S. L.

22/03/2022

Bom dia Exmos. Senhores, Acusamos a receção do e-mail, o qual mereceu a nossa maior atenção. Vimos por esta via informar que face ao conteúdo da sua comunicação informamos que a mesma será gerida e respondida pela área de Gestão de Reclamações. É nosso objetivo a melhoria continua da Qualidade do Serviço que prestamos, pelo que o que nos descreve é igualmente uma oportunidade para analisarmos esse mesmo Serviço. Estamos disponíveis para qualquer esclarecimento adicional, através de resposta a este e-mail, ou, se preferir, através da nossa Linha de Apoio ao Cliente, 213 475 031. P Please consider the environment before printing – MetLife Project Green Customer Care IV Customer Service Operations Iberia MetLife Avenida da Liberdade, 36 – 1269-047 Lisboa T. 213 475 031 apoiocliente@metlife.pt MetLife Europe d.a.c. is a private company limited by shares registered in Ireland with company number 415123 with a branch in Portugal registered at the commercial registry of Lisbon with registration number 980479436, Av. da Liberdade, 36, 4º, 1269 – 047 Lisboa. MetLife Europe Insurance d.a.c. is a private company limited by shares registered in Ireland with company number 472350 with a branch in Portugal registered at the commercial registry of Lisbon with registration number 980479428 , Av. da Liberdade, 36, 4º, 1269 – 047 Lisboa. Registered office of MetLife Europe d.a.c. and MetLife Europe Insurance d.a.c.: 20 on Hatch, Lower Hatch Street, Dublin 2, Ireland. MetLife Europe d.a.c. and MetLife Europe Insurance d.a.c. (both trading as MetLife) are authorised by the Central Bank of Ireland and subject to limited regulation by Autoridade de Supervisão de Seguros e Fundos de Pensões (ASF). The information contained in this electronic message and any attachments (the "Message") is intended for one or more specific individuals or entities, and may be confidential, proprietary, privileged or otherwise protected by law. If you are not the intended recipient, please notify the sender immediately, delete this Message and do not disclose, distribute, or copy it to any third party or otherwise use this Message or any part of it in any form whatsoever. Please note electronic messages are not secure or error free and can contain viruses or may be delayed, and the sender is not liable for any of these occurrences. The sender reserves the right to monitor, record and retain electronic messages. Opinions, conclusions and other information in this e-mail and any attachments which do not relate to the official business of the Company are neither given nor endorsed by it. The information contained in this message may be CONFIDENTIAL and is for the intended addressee only. Any unauthorized use, dissemination of the information, or copying of this message is prohibited. If you are not the intended addressee, please notify the sender immediately and delete this message.